40 bank customers lost lakhs of rupees in 3 days they just clicked on a link

KYC process is mandatory for bank customers to verify their identity. (typical)

Mumbai:

At least 40 customers of a private bank in Mumbai were duped of lakhs of rupees within three days after they clicked on links sent through fake text messages to update their KYC and PAN details.

Know Your Customer (KYC) process is mandatory for bank customers to verify their identity.

In an advisory, the Mumbai Police has cautioned citizens against clicking on links that appear to be asking bank customers for their confidential information.

As per the advisory, fraudsters are sending fake SMS to customers with a phishing link stating that their bank account has been blocked due to non-updation of their KYC/PAN card details.

Such links take customers to a fake website of their bank where they are asked to enter their customer ID, password and other confidential details.

TV actress Shweta Memon was among the 40 victims who complained of the alleged fraud.

In her complaint, Ms Memon said that last Thursday she had clicked on a link in a fake text message, believing it was from her bank. In the portal that opened, he entered his Customer ID, Password and OTP.

He said that he also received a call from a woman posing as a bank official, who asked him to enter another OTP received on his mobile number. After this, Rs 57,636 was deducted from his account.