After receiving three WhatsApp text messages from international numbers asking her to pay $150 as ransom if she wants to retrieve her travel company. instagram A 33-year-old woman from Mumbai has filed a police complaint against an unidentified person.
Later, in a police complaint, the victim, who hails from Mumbai’s Khar area, said the hacker was aware of the account, which contained confidential customer information as well as the company’s work profile. cyber criminals Threatened to sell others.
Khar police are looking for the hacker’s IP address as well as information about the person who sent the text message using those numbers.
The police booked the case under IPC sections 384 (extortion), 511 (finished for attempting to commit act punishable with life imprisonment), and section 43 (a) (compensation for failure to protect data) of the IT Act. has been registered.
What to do if your Instagram account has been hacked
Instagram, which falls under the broad umbrella of the meta platform, has a help center where people can find information on what to do in such situations.
Under the “Hacked Accounts” section, the platform offers 4 main options-
• I think my Instagram account has been hacked.
• My Instagram account is posting unauthorized content.
• The email for my Instagram account was changed.
• What can I do if I’ve been phished on Instagram?
Inside all these options, Instagram gives an explanation of what the next step might be if such a situation occurs.
For example, in the case of hacking, the platform advises, “If you believe that your account has been hacked or taken over, there are a number of actions you can take to secure your account.” Depending on the type of account you’re trying to recover, some of these recovery steps may not be available to you, but we recommend trying them all.”
It also asks the victim to check the email for any updates from Instagram regarding the account.
“If you have received an email from security@mail.instagram.com informing you that your email address has been changed, you may be able to undo this change by selecting Undo this change in that message.” If additional information was also changed (for example your password), and you are unable to change your email address back, request a login link or security code from Instagram,” the advice says.
Then the platform also urges the user to look for a login link from Instagram “to help us confirm that you are the owner of the account”. After this the user will have to follow some more steps.
If somehow a person is still unable to recover the account after following all the guided steps, “You may be able to request support from us”. Necessary support can be provided to both Android and iPhone users.
for Android:
• Tap on ‘Get help logging in’ under ‘Login’ on the login screen
• Enter the username, email address or phone number associated with the account, then click ‘Need more help?’ Select. Keep in mind that if you have multiple Instagram accounts, you may need to first select the one you’re having difficulty with, then follow the on-screen instructions. ‘Need more help?’ tap; Then follow the on-screen instructions.
• Select your email address or phone number, then tap Send Security Code.
• If you don’t receive the security code, select ‘I can’t reach this email address or phone number’ under ‘Send security code’, then follow the on-screen instructions.
For iPhone:
• From the login link screen, click ‘Need more help?’ Tap on ‘Send login link’ below. Select your email address or phone number, then tap Send Security Code.
• If you don’t receive a security code, tap ‘I can’t reach this email address or phone number’ under ‘Send security code’, then follow the on-screen instructions.
After submitting the request, Instagram will send an email with further instructions.
Then comes another important step—identity verification—and the support team will inquire about your sign-up email address or phone number as well as the type of device you used at sign-up.
“If you request support for an account containing your photos, you will be asked to take a video selfie with your head turning in different directions to help us check that you are a real person and your Verify identity,” the details mention.
“If we are unable to verify your identity from the video you submitted, you may submit a new video and we will review it again,” it says.
Need more help?
Additionally, the Instagram Help Center has added another advisory section for those who think the account has been hacked or an attempt has been made, but it can still be accessed by the victim. There are certain steps one should follow to ensure the security of the account.
These are:
• Change the password or send yourself a password reset email.
• Turn on two-factor authentication.
• Confirm that the phone number and email address are correct in Account Settings.
• Check the Account Center and remove all linked accounts that you do not recognize.
• Revoke access to any suspicious third-party apps.
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