new Delhi: Tata Sons President N Chandrasekharnito know Air India The staff will be music to the passengers’ ears.
In his 15-minute message, he talked about the future of the airline, which envisages “best in class customer service”; Making it the most technologically advanced airline in the world” whose flights leave “on time, every time”.
He promised that Tata would upgrade the airline’s fleet, acquire new aircraft and have an expanded network.
“If we can all bring that passion and work with a single-minded purpose into a coordinated fashion, where we contribute best to our daily lives, it (change) is achievable and achievable in a short time frame. It will require a major transformation, probably the biggest change and change all of you will ever have to change, Chandrasekaran said in his first address to AI employees.
“We are committed to making AI a world-class airline. I am confident that working together we can achieve that goal much faster.”
Tata acquired Air India and Air India Express late last month.
“At the Tata Group, we are fortunate to have several reputed brands like Taj Hotels, Tanishq, Tata Salt and JLR. As with many consumer-facing companies, we are fortunate to touch the lives of 600 million Indians. By joining AI, we have the opportunity to become a brand representing the aspirations of 130 crore Indians.
He also talked about process transparency and digitization for transformation in the airline from booking to boarding and beyond.
In his 15-minute message, he talked about the future of the airline, which envisages “best in class customer service”; Making it the most technologically advanced airline in the world” whose flights leave “on time, every time”.
He promised that Tata would upgrade the airline’s fleet, acquire new aircraft and have an expanded network.
“If we can all bring that passion and work with a single-minded purpose into a coordinated fashion, where we contribute best to our daily lives, it (change) is achievable and achievable in a short time frame. It will require a major transformation, probably the biggest change and change all of you will ever have to change, Chandrasekaran said in his first address to AI employees.
“We are committed to making AI a world-class airline. I am confident that working together we can achieve that goal much faster.”
Tata acquired Air India and Air India Express late last month.
“At the Tata Group, we are fortunate to have several reputed brands like Taj Hotels, Tanishq, Tata Salt and JLR. As with many consumer-facing companies, we are fortunate to touch the lives of 600 million Indians. By joining AI, we have the opportunity to become a brand representing the aspirations of 130 crore Indians.
He also talked about process transparency and digitization for transformation in the airline from booking to boarding and beyond.
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