Civil rights audit on Google proposes better way to deal with hate speech, misinformation

Last Update: March 05, 2023, 08:35 IST

The review also called for better handling of misinformation.

Google on Friday released an audit examining how its policies and services affected civil rights, and the tech giant’s handling of misinformation and hate speech following pressure from advocates to conduct such a review. recommended action.

Google on Friday released an audit examining how its policies and services affected civil rights, and the tech giant’s handling of misinformation and hate speech following pressure from advocates to conduct such a review. recommended action.

The disclosure by the company came after a report earlier Friday by The Washington Post that Google tapped an outside law firm to conduct a civil rights review. The law firm Wilmarhalle was tasked with conducting the evaluation.

The review released on Friday recommended that Google, particularly YouTube, review its hate speech and harassment policies, such as intentionally misleading or defaming individuals, and “adapt to changing norms regarding protected groups”. To address issues such as.

The review also said that in order to better deal with misinformation related to elections, the company should ensure that language-proficient staff are more involved in enforcement work rather than relying on translation.

The review said Google should also consider developing additional metrics to track the speed and efficiency of removing ads on election-related misinformation, including higher penalties and permanent incarceration for repeat violators. suspension is included.

“We are committed to continuous improvement, and this includes efforts to strengthen our approach to civil and human rights. To help guide us, we have conducted a voluntary civil rights audit of our policies, practices and products. done and released,” Chanelle Hardy, head of civil rights at Google, said in an emailed statement Friday.

In recent years, human rights groups such as Amnesty International have accused large tech firms such as Google of not prioritizing rights issues.

“The companies’ surveillance-based business model is inherently inconsistent with the right to privacy and poses a threat to a number of other rights, including freedom of opinion and expression, freedom of thought, and the right to equality and non-discrimination,” Amnesty International said in a 2019 report on Google and Facebook.

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