The holiday rush has paralyzed the Delhi airport, with angry passengers complaining on social media of flight departures and sloppy lines before boarding. Pictures posted on Twitter show overcrowding at the Delhi International Airport Ltd, with passengers complaining about long waits for security checks and mismanagement by airport staff.
To address airport chaosEven as the government has intervened, India’s civil aviation ministry said in a statement on Saturday that it is working with airlines to reduce flight departures to 14 during peak hours. However, it did not disclose data for general traffic.
All you need to do to catch your flight in peace is:
- Peak hours are 5 am to 9 am and 4 pm to 8 pm. Try to avoid taking flights during these hours if you can
- Passengers are advised to reach the airport 3.5 hours before the scheduled domestic flight.
- Passengers are advised to avail DigiYatra facility at Terminal 3 during domestic travel. DigiYatra is an initiative of MoCA and DigiYatra Foundation and with this technology, the entry of passengers at the airport, pre-security check area and boarding gate will be automatically processed based on facial recognition.
- Carry only one hand luggage weighing 7 kgs to ensure smooth security check.
- To make it more convenient, avoid carrying ladies purses, overcoats, rugs, excessive reading material, gifts bought from duty-free, etc. in your hand baggage.
- Complete your web-check-in process before your flight for added convenience
- Use the gate closest to the counter for the flight you are taking. For example, if you are taking Indigo from Terminal 3, use Gate 5 and 6.
- Additional ATRS (Automatic Tray Retrieval System) machines will be deployed to check baggage at T3 domestic. Use them to avoid jams.
- Digital display boards showing waiting times at each entrance and at least one waiting time board at the terminal checkpoint shall be installed. keep following the updates
- Follow the Twitter handle of the flight you are boarding for the latest updates.
IGIA has three terminals – T1, T2 and T3. All international flights and some domestic services operate from T3. On an average, it handles around 1.90 lakh passengers and around 1,200 flights per day.
Officials said additional ATRS (Automatic Tray Retrieval System) machines will be installed at T3 domestic to check baggage, to reduce overcrowding.
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