New Delhi: The Central Consumer Protection Authority (CCPA) has written to chief secretaries and district collectors asking them to ensure immediate implementation of the guidelines prohibiting linking of hotels and restaurants. service tax food bill. The authority said 85 complaints have been registered on the National Consumer Helpline since the new guidelines were issued on July 4.
The top five cities from where complaints have been received are Delhi (18), Bengaluru (15), Mumbai (11), Pune (4) and Ghaziabad (3). CCPA Chief Commissioner Nidhi Khare said the guidelines are “not advisory in nature” and “fully enforceable by law” as they have been issued as per the guidelines. consumer protection act,
In a statement, the Ministry of Consumer Affairs said that the Consumer Protection Act 2019, which came into force in July 2020, created a new statutory body – the CCPA, which has been empowered to Parliament To take cognizance of unfair trade practices. Any violation of its guidelines will be taken seriously and appropriate action will be taken.
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