On April 30, an Okinawa Praise Pro electric scooter caught fire in Hosur, Tamil Nadu, when the owner was driving an EV. The original equipment manufacturer (OEM), battery manufacturer and dealer shared specific details about the incident and this time the company should not be blamed.
It is learned that the e-scooter, namely the Okinawa Praise Pro, which was bought last year, was not brought into service for several months, as reported by IANS.
“At the time of delivery, customers are informed about EV scooter usage, battery maintenance and regular preventive services, and this is clearly stated in the company’s owner’s manual as well. We are at regular intervals to ensure that We conduct health check-up camps and awareness campaigns on vehicles. Smooth operation of the vehicle,” the dealer told IANS.
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“Despite repeated reminders in the form of phone calls to customers, this scooter has not been brought in for regular service checkups for months,” it added. The most recent reminders were on April 11, 18 and 26, as per company records.
Samarth Kochhar, Chief Executive Officer, Trontech Electronics Pvt Ltd. Ltd., which supplies batteries to Okinawa Autotech, said the quality and manufacturing standards of the batteries comply with all regulatory guidelines.
“Despite several reminders by CRM for a service checkup, this particular vehicle did not come into service for several months,” an official spokesperson for Okinawa Autotech said. “As a responsible company, we are regularly running service and awareness campaigns with our dealer partners to raise awareness and educate them about the use and maintenance of batteries for Okinawa scooters,” he added.
ALSO READ: Kerala public transport hikes fares; Check here bus, auto, taxi fare increased
For service initiatives, we have strategic partnerships with MyTVS and over 700 local authorized garage owners to provide convenient service to customers anytime and from any location. Moreover, as a responsible brand, we have always followed world-class manufacturing process and are certified as IATF-16949:2016 Company to deliver defect free products to our customers.”
Based on the discussion with the above stakeholders and verification of all the facts, it can be concluded that since EVs are a new technology, it is important for the customers as well to understand how to ‘take proper care’ of the vehicles and buy them regularly. Keep from
For a comprehensive vision of green and clean energy for the next generations, all stakeholders including OEMs, dealers, customers and even society have a shared responsibility to take responsible action so that such incidents are avoided and trust EVs. can be confirmed.
(With inputs from IANS)
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//$(".main-rhs2459259").theiaStickySidebar();
var prev_content_height = $(content_selector).height();
//$(function() {
var layout = $(content_selector);
var st = 0;
///});
}
}
});
/*}
};*/
})(jQuery);