Google will release a software update for the new Nest Wifi Pro early next week to address the slow internet speeds some users are experiencing.
Google Nest Wifi product lead Sanjay Noronha said that “the company is currently investigating reports from a small number of users experiencing low internet speeds on Nest Wifi Pro routers, and its teams are working to roll out a fix.” working,” as reported. The edge
Google last month launched the Nest WiFi Pro mesh router, which supports support for faster Wi-Fi 6E, capable of speeds up to 5.4Gbps.
It also adds a 6GHz band to help reduce network congestion and automatically adjusts “network performance to reduce disruptions.”
However, several users reported on the Google Nest community forums about an issue that could lead to capped download and upload speeds ranging from 40Mbps to 90Mbps. Users said that their older Nest WiFi Pro, which supports only Wi-Fi 5, performed better than the new device, according to a media report.
However, these problems do not affect everyone who has bought a new router.
As confirmed by Google, this primarily affects users in the UK who use Point-to-Point Protocol over Ethernet (PPPoE) networks.
According to the report, many Digital Subscriber Line (DSL) providers use this system, which requires users to configure their routers with a username and password before they can connect to the Internet.
The report states that based on the forum’s reports, the issue is affecting other parts of the US and Europe as well as users with Fiber.
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