Google receives record user complaints in India in July: These are the highest number of complaints – Times of India

Google India witnessed a record number of user complaints in July this year. The search giant received 37,173 user complaints, up 13.6% from June. The company removed 6,89,457 defective materials in the country during the same period. Google is required to disclose these in compliance with the new IT Rules, 2021. Under the new IT Rules 2021, large digital and social media platforms – with more than 5 million users – will have to publish compliance reports monthly. The month of July saw a huge increase in both the number of complaints and content removal actions by Google in India. The number of content fragments removed also increased by 7.6%. The company said as part of its automated identification procedures, it has removed 551,800 accounts in the country.
who has the most complaints
Most of the complaints Google received from Indian users were related to copyright infringement (35,341), while other categories included trademarks, court orders, graphic sexual content, fraud and others.
The tech giant received 37,173 complaints from individual users through specified mechanisms in the country over the same period regarding third party content believed to violate local laws or individual rights on various Google platforms. does. Google said in a statement, “Complaints cover a variety of categories. Some requests may allege infringement of intellectual property rights, while others claim violations of local laws restricting types of content on grounds such as defamation. Huh.”
“In addition to what our users report, we invest heavily in fighting harmful content online and using technology to detect and remove it from our platform,” the company said in its monthly compliance report.
“We invest heavily in fighting harmful content online and use technology to detect and remove it from our platform. This includes some of our products to prevent the spread of harmful content such as child sexual abuse material and violent extremist content. This includes using automated identification procedures for this,” Google said.
According to information technology (Intermediate Guidelines and Digital Media Code of Conduct) Rules, 2021 (IT Rules), mandates Google, along with other social media platforms, to publish monthly transparency reports with details of complaints received from users in India and action taken, as well as removal actions taken as a result of automatic detection.
(with agency input)