The delivery executive was identified as Krishnappa Rathod.
The life of a food delivery officer is tough. From getting bitten by heavy traffic to getting to difficult places, they do a lot to deliver food on time. Now, a heartwarming story of a Swiggy delivery boy suffering from a disability has gone viral on the internet.
Bengaluru resident Rohit Kumar Singh shared the story of a delivery executive named Krishnappa Rathod on LinkedIn. In the post, Mr Singh wrote that an order placed to Swiggy was getting “delayed and delayed” when he decided to call the delivery boy to inquire about the estimated time of arrival.
He said that the executive assured him in a relaxed tone that he would place his order soon, however, after a few more minutes when the food did not arrive, he dialed the man again. “He again replied in a very relaxed tone and told me only 5 more minutes,” Mr Singh wrote.
“At about 5-10 minutes, the bell rang and impatient I went to open the door quickly and probably express my disappointment at the delay in delivery,” said the Bengaluru resident. But Mr. Singh was “feeling stupid” to see who the delivery person was.
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According to Mr Singh, the delivery man was in his 40s “with gray hair, trying to balance himself with crutches”. He wrote, “In my mind, I was wondering what struggle they had to go through to get me this order. I immediately apologized to them and tried to negotiate.”
Further, Mr Singh said Krishnappa Rathod lost his job at a cafe during the COVID-19 pandemic and has been working as a delivery executive “quite decently” since then. Mr. Rathod has three children, but due to his financial condition, he could not bring all his children to Bengaluru for better education.
Mr. Singh said of Mr. Rathod, “From getting up early in the morning to working tirelessly throughout the day, he has the superpower to overcome all odds.” She also said that she spoke to the delivery boy for more than 2-3 minutes before he would tell her, “Sir I am late for my next delivery”.
This heart-wrenching story has been creating panic on social media ever since it was shared. In the comment section, several users offered to help the delivery man.
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One user wrote, “Courage comes in different forms, sizes and colours.” Another said, “His touching smile and lots of dreams in his eyes make my day 🙂 Thanks Rohit Kumar Singh for sharing such an inspiring anecdote with us.” “I can offer a job at our cafe in Bangalore, we have Whitefield and BTM locations,” commented the third.
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