New Delhi: Indian Railways is striving to improve the experience of its passengers. In another change, the Railways is now planning to bring attendants to look after the passengers in its premium trains soon.
Passengers in trains like Vande Bharat, Gatimaan and Tejas Express are expected to be served by an attendant soon. This move will help the Railways to offer airline-like services in trains.
A senior official told Mint that the idea of introducing hostesses in the train was taken to provide better facilities to the passengers. However, the crew is not going which will not only consist of female staff but will be a mix of men and women.
This facility will be limited to premium trains of Indian Railways. The crew will also serve food on the trains, just like air hostesses cater to airlines. However, there will be one female employee in the train during day time.
No hostess will serve the passengers in overnight trains. Presently Indian Railways runs 25 premium trains. These trains include 12 Shatabdi, one Gatimaan, two Vande Bharat, one Tejas Express.
Apart from serving the food, the hostess will greet and attend to the complaints of the passengers for any service offered on the train. As far as the dress code is concerned, the hostess will wear the same dress as the railway attendant. Read also: TCS Recruitment 2021: TCS iON to conduct NQT exam for freshers seeking IT jobs, check last date
Indian Railways will recruit trained women as hostess in the hospitality service. Apart from this, the Railways has also recently introduced freshly cooked food in premium trains. The facility was closed last year to curb the rising COVID1-19 cases. Read also: PUBG: Battlegrounds is going to be free-to-play on PC and consoles from next month
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