New Delhi [India]Aug 4 (ANI): In a first, IndiGo has introduced three ramps to reduce the waiting time for passengers on arrival at the airport.
With this new facility, it is expected that its customers will be able to get out of the plane faster than ever before. The new disembarkation process will be done through two forward and one rear exit ramps.
The three-point landing facility will initially be available for only three airports.
“The landing process on IndiGo’s A320 and A321 fleet for flights arriving at remote stand at Delhi, Mumbai and Bengaluru airports will be implemented and progressively deployed across the network,” an IndiGo statement said.
This new unloading process will help IndiGo set new benchmarks in customer experience on its 16th anniversary.
On the occasion of IndiGo’s 16th anniversary, Ronojoy Dutta, CEO and Whole Time Director, said, “It is a matter of great pride for us to be the first airline in the world to use the three-point system.”
“At IndiGo, we continuously and dynamically reinvent our internal standards to enable a hassle-free customer experience as well as contribute to operational efficiencies for all stakeholders including airport operators and ground handling companies.”
The landing process will be implemented on IndiGo’s A320 and A321 fleet, which currently have 181 Airbus A-320 and 65 Airbus A-321 aircraft in their fleet.
“We have always looked at innovative ways to enhance our customer experience and on-the-fly as well as make our on-ground operations efficient and hassle-free. A smooth travel experience for our customers,” said Sanjeev Ramdas, Executive Vice President – IndiGo Adding a third ramp is an easy but effective way to accomplish this.
The data showed that in the first quarter earnings of Carrier, consolidated revenue registered a growth of 327 per cent at Rs 12,855 crore.
IndiGo is India’s largest passenger airline, with a market share of 56.9 per cent as of June
2022. Since its inception in August 2006, it has grown from a single carrier with today to a fleet of 279 aircraft.
IndiGo’s total destination count is 97, with 74 domestic destinations and 25 international ones. (ANI)
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