ITES, BPO increase the requirement of women employees

The demand for women in India’s white-collar economy is also increasing and jobs for women increased by 35% in February compared to the same month last year, the report said. Along with ITES/BPO, the IT/computer software and banking/accounting/financial services sectors have been ranked among the top three sectors driving demand for women in India’s workforce. Customer service and call centers currently employ the highest percentage of women at 25%.

This is followed by IT at 23%, HR roles (18%), and sales/business development (12%). Overall, women professionals are in high demand in jobs with people-oriented roles.

To be sure, the percentage of job postings for women has also increased to 20% in areas such as recruitment and staffing, and 8% in health care and diagnostics.

In terms of geographic distribution, metropolitan cities such as Delhi NCR, Mumbai, Bengaluru, Chennai and Pune reported the highest percentage of jobs available for women.

Founder, Chief Executive Shekhar Garisa said, “If we have to achieve our dream of becoming a $5 trillion nation, there is an urgent need to increase the participation of women in the workforce across all sectors.” To ensure flexibility, actively work to promote an inclusive workplace, and ensure diversity goes beyond their hiring pamphlet,” he said.

In terms of experience level, the demand for women professionals with work experience of up to five years between February 2022 and 2023 has increased. While the number of women in leadership positions (>15 years) increased to 8% in February 2023 (it was 6% last time). year), this still indicates a huge scope for better inclusivity at workplaces, the report said.