Kerala launches state-owned online cab service

‘Kerala Savari’ aims to ensure safe travel for the public on fares approved by the government

‘Kerala Savari’ aims to ensure safe travel for the public on fares approved by the government

‘Kerala Savari’ The country’s first online taxi service owned by the state governmentwas rolled out in State on Wednesday. Chief Minister Pinarayi Vijayan launched the online platform that promises ‘fair and decent service to passengers and fair remuneration to auto rickshaw and taxi workers’. An initiative of the Motor Workers Welfare Board led by the Labor Department, Kerala Savari ensures safe travel for the public on fares approved by the government.

Unlike other online platforms that switch to dynamic pricing during peak hours, the fares on Kerala Savari will not fluctuate. Online taxi companies increase the charge by one and a half times during peak hours. Kerala Savari charges an 8% service fee, while it is 20% to 30% for other online taxis. The amount collected as service charge will be used for the implementation of the scheme and providing incentive incentives to the passengers and drivers.

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panic button

Kerala Savari aims to provide a secure and reliable online service for women, children and senior citizens. Police Clearance Certificate is mandatory for drivers joining the scheme. Proper training is also given. Further, to address the safety concerns of passengers and drivers, a panic button system has been introduced in the online app. This button can be pressed in the event of a car accident or in danger. This can be done in private. If the driver presses the panic button, the passenger will not panic, or if the passenger does the same, the driver will not realize it. When one presses the button, there is an option to select Police, Firefighters, or Motor Vehicles Department. If the situation is so dangerous that one cannot make a choice, press the button and the person will be directly connected to the police control room.

24 hour call center

It has also been decided to install GPS on vehicles at concessional rates. It will be implemented in a phased manner. A 24-hour call center has been set up for this. A state-of-the-art call center is functioning in the district office of Motor Workers Welfare Board. The call center works in such a way that all service related problems can be resolved immediately.

first in the capital

Kerala Savari App is available for public on Playstore from Wednesday midnight. 541 vehicles, including 321 autorickshaws and 228 cars, have already been registered in Thiruvananthapuram Corporation, where the first phase of the project will be implemented. After the evaluation of the first phase, the project will be implemented across the state. Kerala Savari will also reach Kollam, Kochi, Thrissur, Kozhikode and Kannur corporation limits within a month.