Ola Electric says vehicle registration data is not updated in real time

Ola Electric The company has responded to reports of official registration numbers showing up on the official vehicle website as the actual number of electric scooters shipped to customers. delivery to Ola S1 and S1 Pro electric scooters launched on 15th December, and Ola Electric CEO Bhavish Aggarwal took to Twitter on 31st December, 2021 to announce that the dispatch of all electric scooters purchased in the month of December has been completed. Agarwal, however, clarified that some scooters were in transit, and some are still going through the registration process.

Read also: Ola Electric Official Registration Number An excerpt from the company’s claims

Ola Electric says that 4,000 S1 and S1 Pro electric scooters have been dispatched to customers, but some may be delayed due to delay in registration at the RTO level.

In fact, Arun Sirdeshmukh, Chief Business Officer, Ola Electric, said in a statement that the company has sent 4,000 electric scooters to customers across cities. The registration data on the VAHAN website shows that only 459 scooters are being registered so far. Ola Electric does not have any dealerships and follows doorstep delivery model. Reacting to the discrepancy in numbers between dispatches and registrations, Ola Electric has now clarified that the data on the official vehicle website is not updated in real time, and is getting delayed due to various reasons.

Read also: First batch of Ola electric scooters dispatched, says Bhavish Aggarwal

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Ola Electric says that the production is now 1,000 scooters a day, and will be ramped up to meet the growing demand as well as meet new orders.

“I think it is important to understand how the vehicle works. There has been a lot of misinformation on social media as well as on some TV channels. In 15 days we had sent 4,000 scooters, which is the commitment we made in December. Vehicles are on the way, and many of them are going through their registration process. Vehicle data only reflects vehicles with the following conditions. First, many states do not report data to the vehicle. Secondly, there is always some lag between the data of some states where an older vehicle version. No. Three, there are many states where provisional registration numbers have to be given; provisional registration numbers are not reflected in the vehicle. Usually, by shaking itself. It takes about three to four weeks to be placed and reflected on the vehicle.Varun Dubey, Chief Marketing Office, Ola Electric.

Read also: Ola electric scooters face quality issues; The company says that all fixed

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The top speed of the Ola S1 is 90 kmph, which is claimed to give a range of 121 km on a single charge. The company says that like any other automobile, the actual range will be different from the ARAI-certified range.

Talking about the official range of Ola electric scooters and what the customers are getting, Chief Marketing Officer, Ola Electric said that the range is something that is certified by the Automotive Research Association of India (ARAI), and it generally under standard test conditions as is the case with conventional internal combustion engines. As with other manufacturers, the actual or actual range experienced by the customer may vary.

Read also: Ola Electric Scooter Production Hit Speed ​​Breaker

“It is a fairly standard industry practice that every vehicle must have ARAI certification before it can be sold. ARAI certifies a certain range, and that is the range of 181 km. No manufacturer in the country has given an ARAI range to a customer. If you look at petrol vehicles with mileage, whatever ARAI has certified as mileage, which they advertise, there is a 30-40 per cent variation in what the customer gets in the real world.”

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The Ola S1 electric scooter gets a 7-inch touchscreen instrument console with onboard navigation and other features. The company now says that some features like hill-hold, cruise control and navigation will be rolled out to customers as software updates over the next few months.

“We are the only one who is putting the correct range on the website. And by the way, our variation from ARAI is the lowest, it is just 25 per cent, everyone else has 30-40 per cent variation. Let us be clear that the ARAI range law requires “We have to get certification, we have to put that number on the website, and we’ve shared with customers what the actual range is, which, by the way, no other manufacturer puts on their website.”

Speaking about some features of Ola electric scooters that are not advertised to customers, Dubey says that Ola’s electric scooters are software just like hardware products, and some of these features will be rolled out in subsequent software updates. Will go

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The Ola S1 has a long list of features, including geo fencing, remote lock/unlock function and more

“So, when we launched the first scooter in September 2021, we had said that software updates would be released later. Hence, features like cruise control, hill-hold, navigation etc. are going to come in the next. It is only those features. As consumers continue to use their scooters, we will continue to add more features that consumers will get,” Dubey said.

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Ola Electric says that will be dispatched to all customers during January and February, and preference will be given to those who pay the balance. Only once a dispatch is made, a new purchase window will be announced.

While Ola Electric is still not vocal about the actual number of bookings and production numbers, the company says that the orders placed by the customers will be fulfilled soon. In fact, Ola Electric CEO Bhavish Agarwal has said that the production capacity is now 1,000 scooters a day and will be further scaled up to meet the demand.

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According to Ola Electric, dispatches for all 90,000 bookings will be done between January and February 2022, and will be dispatched to customers who have been promised deliveries by February, but there may be a slight delay in delivery due to delay in registration. Is. On the subject of fresh bookings, Ola says that first existing bookings and payments for dispatch will be looked into, and a new purchase window will be opened soon based on dispatch.

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