Say ‘please’ and ‘thank you’ at this Hyderabad restaurant and get discounts. Yes, you heard that right. Boutique restaurant South-5 is offering a discount to customers who show common courtesy. For example, if you order a veg thali worth Rs 165 saying ‘A veg thali please’, you get a discount of Rs 15. A similar discount is available if you wish to greet employees with a ‘good afternoon’ or wish them a ‘good day’. Day’.
The managing partners of the restaurant said that such a practice would not only encourage the customers and staff to be more polite, but would also bring a smile to everyone’s face. One of the partners, AK Solanki, said, “Common manners have become very unusual, and we are trying to bring back that culture in a very small way.”
The restaurant has prominently put up a board announcing this initiative, which is probably the first of its kind in the restaurant industry.
“The restaurant business is regular and repetitive. Employees are busy, performing innumerable tasks due to which sometimes they cannot serve the customers to their satisfaction. This can annoy the guests. This is an initiative that I have seen in the West. It breaks up the unpleasantness and food will help build relationships and develop a win-win culture,” Sanjeev Kumar, one of the partners, shared.
The restaurant has also started an initiative called ‘Elder the Better’ to encourage more elderly persons to come to the restaurant. This is a special offer for the next one month for the senior citizens of the city. A person who has a meal with an elderly person will get an equal discount on the total food bill equal to the age of the eldest person in the group. To mark the launch of the restaurant, he also felicitated the food delivery staff.
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