Snapchat was the biggest winner the day Facebook, WhatsApp went down

Mobile app Snapchat logo displayed on tablet | Representative Image | Photo: AFP/Getty Images via Bloomberg

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sSnapchat usage rose more than 20% on Monday after a six-hour drop in Facebook Inc’s services, the biggest winner among rival apps during the US social media giant’s worst outage in years.

Facebook blamed network configuration glitches for stifling the suite of apps from Messenger to Instagram and putting some of its 2.7 billion daily users on the competition. Snap Inc. saw a 23% increase in time spent on its Android app on Monday, according to Sensor Tower data shared with Bloomberg News. The mobile researcher said this led to an increase in activity on apps from Telegram and Signal to Twitter Inc. and ByteDance Ltd.’s TikTok on October 4.

Service disruption, which Facebook attributed to faulty network configuration changes, kill small businesses and gave ammunition to critics and legislators arguing that the company had grown into an overwhelming monopoly that should be cut size below.

Telegram founder Pavel Durov said that his app 70 million users added And on Monday set new high for registration and activity. It reached the top of the iPhone App Store as the most downloaded free app in 40 markets, while Signal did not. 1 in Poland and in the top 10 in 35 markets, Sensor Tower said.

Alternatives such as Telegram, which closely matches the look and functionality of WhatsApp, have historically added millions of users every time the world’s most popular messenger has had a significant outage, although many people are back online with the Facebook app. After coming back quickly.

“We’ve spent the last 24 hours trying to figure out how we can strengthen our systems against this kind of failure,” Facebook CEO Mark Zuckerberg wrote in a statement. pay attention employees on Tuesday. “The deep concern with an outage like this is not how many people switch to competing services or how much money we lose, but what it means to the people who rely on our services.”—bloomberg


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