Taxpayers face problem in accessing e-filing portal; Infosys taking measures, says IT department – Times of India

New Delhi: Aso taxpayers face problems in accessing the e-filing portal, Income tax department Said software provider on Saturday Infosys Taking “proactive measures” to tackle ‘irregular traffic’ on the portal.
“It has been observed that taxpayers are facing problems in accessing ITD e-filing Door. As informed by @Infosys, they have noticed some irregular traffic on the portal for which proactive measures are being taken,” tweeted the IT department.
The new e-filing portal, was launched on June 7, 2021, beginning with taxpayers and professionals reporting discrepancies and difficulties in its functioning. The contract to develop the portal was awarded to Infosys in 2019.
Recently, the portal faced blockages on the first anniversary of its launch and many users complained that they were unable to log into the portal, while some complained of a glitch in the search functionality.
Govt pays Rs 164.5 cr to revamp Infosys Income Tax E-Filing Portal,

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