New Delhi: Tata Consultancy Services (TCS) is inviting professionals as ‘Service Desk Role Executive’ to India’s largest IT firm by market cap. At TCS, the job of a Service Desk Role Executive is to provide support to global customers. Candidates with good communication skills are desired for the job role.
The person is responsible for reviewing, responding, updating and allotting tickets within the ticketing system. If you are planning to apply for the post of ‘Service Desk Role Executive’ then you must keep the following details in mind:
Educational Qualification for Service Desk Role Executive
Candidates applying for the job of Service Desk Role Executive must have at least a Bachelor of Arts (BA) degree. This means that the candidates must at least be a graduate to apply for the job.
Job Application Last Date
The last date to apply for the post of Service Desk Role Executive in TCS is 30 September 2021.
Desired job experience
Candidates applying for the job should have minimum more than one year experience in providing Service Desk Support in International Voice Processing.
Job Description of Service Desk Role Executive
The job demands employees to offer on-call support to the tech giant’s global customers. The candidates have to solve the queries of the customers in a professional manner to ensure customer satisfaction.
Candidates with problem-solving abilities will get an upper edge in the job. Other skills that are desired for the job include prioritization and collaboration, among others. Read also: Supertech MD jailed for 3 years for not refunding homebuyer
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