Tesla Inc chief Elon Musk said Friday that the company’s mobile application was coming back online after app servers were shut down that previously prevented many owners from connecting to their cars.
see photosAt around 9:20 p.m. ET there were over 60 reports.
Tesla Inc chief Elon Musk said Friday that the company’s mobile application was coming back online after app servers were shut down that previously prevented many owners from connecting to their cars. Musk was responding to a tweet from a Tesla owner, who said he was experiencing a “500 server error” connecting his Model 3 via an iOS app in Seoul, South Korea.
“Should be back online now. Looks like we accidentally increased the verbosity of network traffic,” Musk said. The outage was first reported by Electrek.
According to outage monitoring website DownDetector, nearly 500 users reported they encountered an error at 4:40 p.m. ET (2140 GMT), linking status reports from a range of sources, including user-submitted errors, to its platform. Tracks outages. At around 9:20 p.m. ET there were over 60 reports.
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“Sorry, we’ll take measures to make sure this doesn’t happen again,” Musk said.
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