Mumbai Unifor Technologies Inc., a conversational automation platform, said on Wednesday that it has acquired Collabo, an artificial intelligence (AI)-powered knowledge automation solutions company.
It did not disclose the financial details of the transaction.
Unifor said in a statement that the acquisition will help enterprises leverage AI to extract knowledge entities and graphs from structured and unstructured data. This in turn will ensure that the most relevant content is sent to intelligent virtual assistants (IVAs), it added.
Yoav Dembak, Co-Founder and CEO of Collabo, said that Collabo was created to help customers personalize their experiences, when they approach a business and when their problem is resolved.
Umesh Sachdev, Co-Founder and CEO of Unifor, said in the statement, “This acquisition brings together unique capabilities to connect enterprises with new tools that provide instant resolution to consumer queries and provide real-time, actionable information. Empowers agents together.”
Unifor, which turned into a unicorn last year after raising $400 million as part of its Series E funding round, has also made acquisitions in the past. One Unicorn is a privately held startup company valued at over $1 billion.
In 2021, Unifor bought Spanish video and emotion AI startup Emotion Research. It also agreed to acquire contact center automation software Jacada last year for an undisclosed amount. In October 2020, Unifor acquired an exclusive third-party RPA license from NTT Data.