Internet users lauded Mr. Goyal’s effort and called his initiative “brilliant”.
Sanjeev Bikhchandani, Founder and Executive Vice President of Naukri.com, recently revealed in a Twitter post that during his recent conversation with Zomato CEO Deepinder Goyal, he came to know that the entrepreneur is at least wearing the company’s trademark red T-shirt. places order. Once a quarter.
“Just met @deepigoyal and @zomato team. Glad to know that all senior managers including Deepinder wear a red Zomato tee, ride a motorcycle and spend at least once a day placing orders Deepinder tells me that no one has recognized him yet,” Mr Bikhchandani tweeted.
just met @deepigoyle And this @zomato crew. Glad to know that all senior managers including Deepinder wear a red Zomato tee, ride on a motorcycle and spend at least a quarter of a day delivering orders. Deepinder tells me that till now no one has recognized him
— sanjeev bikhchandani (@sbikh) 7 October 2022
The businessman also said that this practice of wearing uniform and placing orders on bikes without paying attention is going on for the last three years.
Internet users lauded Mr. Goyal’s effort and called his initiative “brilliant”. “Helps understand customers/business partners. Queue in different outfits like a regular customer, talk to frontline staff, look for solutions to a hypothetical problems, happy to have on-the-spot customer reviews. A must do for service organizations real insights,” wrote one user.
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“Great initiative, nothing like being close to the customer. Incredible insight,” added another. A third commented, “The best way to understand the pain point of distributing to partners,” while a fourth said, “No job is too small, and it’s great to do and experience that one can share with one’s colleagues.” What do you expect…”
Meanwhile, this is not the first time a top executive has spent a day in the shoes of his employees. earlier this year, Uber India and South Asia President Prabhjit Singh Raised its riders to understand their perception and issues first.
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