The Realme XT has reportedly exploded in a recent incident that has been reported on social media. The phone appears to have been completely damaged due to the explosion that took place earlier this week. Realme has issued a response on the matter and has assured to address the concerns of the affected user. Last year, another Realme XT was reportedly ripped within hours of its purchase. In that case, the company blamed an “external force” for the explosion.
Twitter user Sandeep Kundu Posted a couple of images realme XT Handset with severe burn damage. The user alleged that his friend’s phone exploded on Tuesday evening. she tagged real me To bring this issue to the notice, Vice President Madhav Sheth said in his tweet.
The official Realme India support account on Twitter initially apologized on the matter and asked Kundu to share the contact details of the affected user. A few hours later, the company reacted Via the same support handle and said that it asked the user to visit the nearest authorized service center. It also promised to address the concern once the user visits the service center with the damaged phone.
Exact information about how the blast happened is not yet available. It is also not clear whether the affected phone was under warranty.
Gadgets 360 has contacted Realme for comment on the matter and will update this report once the company responds.
As mentioned, the Realme XT had a similar blast Reported Last year. In that particular case the user reached out to the company’s service center with pictures of the burnt phone, though the company claimed that the problem arose due to external force being applied to the device.
realme XT was launched in India in September 2019. It is still available for purchase through Realme.com as well as other retail channels in the country in three different configurations. powered by phone Snapdragon 712 SoC and it packs a 6.4-inch Super AMOLED display along with quad rear cameras.
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