Car scrap hotline: Delhi reports 2,000+ old vehicles in just two days of WhatsApp complaint service – Times of India

The Delhi government has reportedly received over 2,000 complaints of flagging off old or unclaimed vehicles parked in the capital city in just two days. As PTI reports, complaints started pouring in as soon as the government released a dedicated WhatsApp number for the purpose. The service has been opened to allow RWAs and market associations to report used cars parked around the city.

Citizens, RWAs and market associations immediately started sending pictures and reporting old cars parked around Delhi. However, the transport department needs to verify the details of these vehicles to ascertain their age and whether they are unfit for plying in the capital city. The vehicle details will be verified through the registration database of the Transport Department. According to officials, at present there are around 25 lakh old and unused vehicles in the capital city. If any old vehicle is reported to be of unsuitable age and verified, they will be confiscated and handed over to the authorized scrapping centres. Whatsapp helpline on +91 8376050050 . can be contacted at

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This is in line with the Supreme Court’s 2018 ban on 10-year-old diesel vehicles and 15-year-old petrol vehicles. In addition, a National Green Tribunal The (NGT) 2014 order states that vehicles older than 15 years will not be allowed to be parked in public places. However, the Delhi government has become more active in recent times against old vehicles plying on city roads. For example, the transport department in January 2022 de-registered about 2 lakh diesel vehicles from its database, which were more than 10 years old.