Cloud communications firm Twilio cut its workforce by 17%

Last Update: February 14, 2023, 16:08 IST

Twilio will restructure its internal organization

In September last year, Twilio laid off 11 percent of its employees — more than 850 people out of its 7,800-strong workforce globally.

US-based cloud communications company Twilio has announced to lay off around 17 per cent of its global workforce amid cost-cutting measures.

In addition, Twilio will reorganize its internal organization and create two business units – Twilio Communications and Twilio Data & Applications.

“We have to spend less, streamline, and become more efficient. To do this, we are creating two business units: Twilio Communications and Twilio Data & Applications. And today, I unfortunately have to bear the news that We are parting ways with approximately 17 percent of our team,” Twilio co-founder and CEO Jeff Lawson wrote in an email sent to all Twilio employees.

In September last year, Twilio laid off 11 percent of its employees — more than 850 people out of its 7,800-strong workforce globally.

According to the company, all affected employees will receive 12 weeks of base pay and one week of service per year, along with health coverage and career resources.

In addition, the company is eliminating some benefits, such as book and wellness allowances, as well as Twilio recharge, a four-week paid sabbatical given to employees every three years.

Twilio also plans to close some of its offices over the next few months.

Lawson said, “As part of our shift to remote working, we plan to close some Twilio offices over the next few months, with the intention of retaining at least a handful of global centers and satellite offices. “

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