Software is driving a paradigm shift for all industries, transforming operations and enabling the emergence of connected products that blur the lines between the virtual and physical worlds. Capgemini, with its knowledge and global expertise, can drive three major changes: Digital Inside, Digital Continuity, and Digital Convergence, to drive the intelligent industrial revolution in the market, claims Ananth Chandramouli, MD – India Markets, Capgemini Is. Part.
Software is driving a paradigm shift for all industries, transforming operations and enabling the emergence of connected products that blur the lines between the virtual and physical worlds. Capgemini, with its knowledge and global expertise, can drive three major changes: Digital Inside, Digital Continuity, and Digital Convergence, to drive the intelligent industrial revolution in the market, claims Ananth Chandramouli, MD – India Markets, Capgemini Is. Part.
How do you define intelligent industry for beginners?
The intelligent industry, for Capgemini, is all about leveraging the synergy between digital and engineering to develop smart products, operations and services at scale. This means harnessing the power of data to drive innovation, create new and different products, improve supply chains, create new customer experiences, and provide new sources of value. The future of digital transformation is characterized by the growth and convergence of products, software, data and services across industries.
The continuous collection, flow and analysis of unimaginable amounts of data and massive amounts of data helps companies improve operational performance, reliability and autonomy, bring new innovations to market faster and deliver intelligent products and related new services. can. and customer experience.
Do you see an intelligent industry taking shape in India?
The prerequisites are in place and the context is ready. For example, about 80% of enterprises in India who participated in the Capgemini study agreed that various organizational functions such as R&D, production, sales, etc., work in silos.
For enterprises to grow, these risks need to be mitigated. They should initially begin to discover and gain confidence in the feasibility, feasibility and desirability of an intelligent product or service before undertaking a more cost-intensive detailed design and development effort.
An organization-wide culture of innovation must be nurtured by not only coordinating with a central innovation team, but also by considering an open and continuous innovation strategy across business and functional units, as well as new, agile ways of working.
Organizations should have a centralized independent entity to decide on the identification and consideration of new use cases for intelligent products and services. This set up will also aid in an integrated, coordinated development strategy, benefiting from a bird’s eye view of all initiatives and improving the success rate.
What does Capgemini do to grow the intelligent industry in India?
Capgemini is at the forefront of the intelligent industry, and we provide holistic digital transformation for large industrial and technology companies.
Our knowledge and global expertise can drive three major changes – Digital Inside, Digital Continuity, and Digital Convergence – driving the intelligent industrial revolution. Digital Inside, where sensors and software are embedded in products (machinery or end-consumer products) that have the ability to understand and transmit data; digital continuity, where a full or partial “virtual” model is now possible during any phase of the product lifecycle (that is, from the R&D phase to its preparation for use by end consumers); and Digital Convergence, which enables alignment between the world of Information Technology / IT (ERP, CRM etc.) and the world of Operations Technology / OT (sensors, IoT-enabled devices, etc.) systems, which was not visible before.
Intelligent operations for traditional plant and industrial operations can become smart with new digital technologies, transforming the design of factories, systems, their supply chains and operations. With every product being digitally connected, intelligent support and services is a possibility.
What trends are you seeing in India towards promoting synergy between products, software, data and services?
Software is driving a paradigm shift for all industries, transforming operations and enabling the emergence of connected products that blur the lines between the virtual and physical worlds. This has been made possible due to maturity, rapid deployment and convergence of technologies such as AI, ML, 5G, cloud and edge computing, blockchain and IoT. Connected products and platforms are enabling organizations to propose a new set of data-driven services, and thereby transforming the customer experience and both business and operating models.
Organizations making strong progress with intelligent industry initiatives are already reaping significant benefits. Advanced organizations are seeing benefits such as lower cost of service, faster research and development of products and services, less environmental impact, and much more.
As per our report, 86% of organizations in India have reduced environmental impact and 91% of organizations have seen improved customer experience. Additionally, 82% of Indian organizations have seen improved product performance and decreased customer churn.
What kind of skill sets are required in this field?
Organizations face critical skill shortages in building portfolios of intelligent products and services. According to the survey, 7 out of 10 (72%) organizations agree that intelligent offering will become a major proposition for them in the next three years. As a result, there is an increasing demand for the technology and software capabilities needed to produce intelligent products and services.
The most significant difference is talent, specifically data governance, management and data science professionals, followed by product innovation specialists and agile methodology specialists. There will also be a strong demand for networking engineers and product development engineers.