Goibibo launches new facility to help train passengers arrange alternate options

GoConfirmedTrip will provide customers with more choice, convenience and enhanced value while booking train journeys on the platform.

As the festive season begins across the country, travelers across the country are actively booking in advance for travel in the near future.

This facility allows passengers to find and book alternative travel and financing options for flight, cab or bus tickets at the last minute, if the train ticket remains unconfirmed after chart preparation.

By choosing this feature, train bookers will be able to withdraw 3X the guaranteed price for an unconfirmed ticket, and upgrade and substitute for a new booking for a future date via flight, cab, bus or alternate train travel.

Commenting on the new features introduced to make the process of booking train travel convenient and hassle-free for customers, Parikshit Choudhary, Chief Business Officer, Ground Transport at Goibibo, shared, “At Goibibo, our constant endeavor is to develop is travel solutions that are focused on creating more value and helping our travelers make smart travel shopping decisions. GoConfirmed Trips is a step towards ensuring that our train users get to travel their desired journey despite all the uncertainties by empowering them with more travel options and flexibility to book as per convenience. The biggest difference of this new facility is 3X value back voucher for an unconfirmed ticket, thus, mitigating the financial crunch associated with paying for an expensive last minute alternate booking via flight, cab etc.”

Apart from Go Confirmed Trips, Goibibo has also introduced a few other offerings to improve the chances of getting a confirmed train reservation, making the train booking process easy and seamless for its customers.

One of these new offerings includes Cluster Search option which allows the customer to search and explore more train options in case of full running of preferred trains from stations within a range of 60 kms from the origin boarding point.

Another feature, the Alternate Station option helps the customer to book a fixed reservation at the nearest station before or after the de-boarding station.

Recently, Goibibo, an authorized rail ticket booking partner of IRCTC, has also introduced a free cancellation policy, which allows a passenger to avail full refund in case the ticket is canceled before chart preparation. This policy has been structured to ensure that the booker does not have to pay hefty cancellation charges for confirmed train tickets if they are canceled at the last minute.