IndiGo: IndiGo to conduct internal study: CEO to better handle specially-abled passengers business – Times of India Videos

IndiGo CEO Ronojoy Dutta has said the airline will conduct an internal case study on how to better handle distressed and specially-abled passengers. The comments by the IndiGo CEO came after aviation regulator DGCA last week imposed a fine of Rs 5 lakh on the airline for refusing to board a specially-abled child at the Ranchi airport on May 7. CEO Ronojoy Dutta said the airline would not appeal against the DGCA’s decision. to impose a fine.