Liberty General Insurance collaborates with NIA

New Delhi: Liberty General Insurance has partnered with the National Insurance Academy (NIA) to create an industry-first and certification course on Electric Vehicles (EVs) for its claims team.

“Electric vehicle segment has started gaining ground and the personal vehicle segment is expected to capture considerable market share. As a result, there will be motor insurance for the same followed by an increase in the demand for electric vehicles. Thus it is imperative to have in-depth knowledge of the new segment to provide better claims service to the insurance buyers,” a press release said.

Keeping in mind the changing market trends, Liberty General Insurance provides its claims team with in-depth knowledge of electric vehicle components, impact on vehicles in case of accident, damages due to natural events and precautions to be taken during vehicle repairs To provide this training is facilitating. The press release states that claims can be managed efficiently.

The course will cover topics such as Anatomy of Electric Vehicles – Personal Car, Commercial Vehicle, Two Wheeler; Present and Future of EVs in India Understanding EVs from Claims Perspective.

The first batch has started training, which is being conducted by the NIA faculty.

Rupam Asthana, CEO and Whole Time Director, Liberty General Insurance, said, “Insurance Claims is a ‘moment of truth’ that provides insurers an opportunity to demonstrate their commitment to providing a superior customer experience. Through such trainings, we We want to ensure that Liberty’s claims team is equipped with advanced EV knowledge to handle EV claims efficiently.”

Industry experts believe that as consumers become more aware of the benefits of EVs, the demand for such vehicles will see a significant increase in the years to come. Over the past few years, EVs have emerged as a bellwether for clean energy initiatives due to low or zero emissions and have quickly established themselves as an important part of original equipment manufacturers’ business strategies. Currently, such vehicles come at a premium to regular fuel-powered vehicles, but they offer their own benefits including lower operating costs, minimal pollution and savings in fuel prices.

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