No relief for loans on DigiLocker ban

New Delhi: Karja Technologies Pvt. Nearly a month after the investigation against e-KYC solution provider began, Ltd. It is still facing a ban on DigiLocker over know-your-customer or KYC violations, two of the people said.

In October, DigiLocker sent a letter to partners stating that DigiLocker’s terms of services and the Aadhaar Act were violated by Karza, and DigiLocker’s redirection to one of its partner firms was bypassing the sign-in-signup flow. And capturing of Aadhaar data was found directly on its user interface. , Following this, the firm’s account was blocked on the portal pending investigation. Peppermint A copy of the letter has been reviewed.

DigiLocker is now in consultation with the UIDAI and is awaiting its response before taking a call on the loan ban, said one of the two people, who sought anonymity.

DigiLocker provides electronic storage of KYC documents and is an initiative of the Ministry of Electronics and IT. It is also the de facto Aadhaar verification interface for most e-KYC solutions. DigiLocker’s Terms of Services states that the sign-in-signup process takes place on the platform’s page and any user who is processing his/her KYC through DigiLocker or accessing his/her account must Have to do on the platform.

“The loan required users to log in to the DigiLocker page to enter information, but the firm created a blank page and asked users to enter their information on the page. It then fed the data to the DigiLocker site, which complied with the terms. There is complete violation. Directly on DigiLocker, without the knowledge of the customers,” he said.

DigiLocker found that Karja is offering its services to other organizations as well. “This is also a violation, as all entities should be directly integrated with the DigiLocker portal for services.”

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