New Delhi: Over 2 million Indian accounts were banned by WhatsApp while the messaging platform received 528 complaint reports in December 2021, according to its compliance report.
WhatsApp in its latest report said that 20,79,000 Indian accounts were banned on WhatsApp during the said period.
It states that an Indian account is identified through a +91 phone number.
Earlier, the Meta-owned company said that more than 95 percent of the restrictions are due to unauthorized use of automated or bulk messaging (spam).
More than 1.75 million Indian accounts were banned by WhatsApp, while the messaging platform received 602 complaint reports in November.
WhatsApp said in its latest report that it has received 528 user reports in Account Support (149), Ban Appeals (303), Other Support (29), Product Support (34) and Safety (13) during December 2021.
During this period, on the basis of reports received, 24 accounts were cumulatively “actioned” under Sanction Appeal Category (23) and Other Support (1).
WhatsApp explained that “Accounts Action” refers to reports where it took remedial action based on the report.
Taking action represents either the banning of an account or the reinstatement of an account already banned as a result of the complaint.
Also, the report may have been reviewed but not included as an ‘action’ for a number of reasons, including the user needs assistance to access their account or use certain features, restricted by the user Account restoration has been requested and the request is denied, or if the reported account does not violate the laws of India or WhatsApp’s Terms of Service.
The new IT rules – which came into force in May last year – require large digital platforms (with more than 5 million users) to publish compliance reports every month, detailing complaints received and actions taken .
Earlier, WhatsApp had insisted that being an end-to-end encrypted platform, it has no visibility into the content of any message.
In addition to behavioral cues from accounts, it relies on available unencrypted information, including user reports, profile photos, group photos and descriptions, as well as advanced AI tools and resources to detect and prevent abuse on its platform. have taken.
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$('html head').find('title').text($(this).children().find('.left-block').attr('data-title'));
$('meta[name=description]').attr("content",$(this).children().find('.left-block').attr('data-summary'));
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$('meta[name=news_keywords]').attr("content",$(this).children().find('.left-block').attr('data-keyword'));
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