A young boy recently went viral when a video showed him working as a Zomato delivery agent after an accident with his father. The boy goes to school in the morning and after 6 pm, Zomato delivers the food as an agent. He is following in the footsteps of his father. Zomato orders come through her father’s profile who is enrolled on the food delivery app. Responding to the tweet, Zomato Care sought the details of the boy’s father.
Even though Twitter user Rahul Mittal, who shared the video, claimed that the boy is 7 years old, Zomato told him to be 14 years old. “We are grateful to the internet community for bringing this to our notice,” a Zomato spokesperson told Gadgets 360. However, he also told the portal that the scenario involved several violations including child labor and misrepresentation.
A Zomato spokesperson said that the boy’s family has been educated but no coercive action has been taken against them in view of the situation they are going through. Zomato also said that it offered to support the boy’s education.
The boy’s father joined Zomato after his accident and hence the company’s contingency support for the employees is not up to him. However, with exceptions on humanitarian grounds, the spokesperson said the company’s teams have extended whatever support is possible in the situation.
However, Rahul Mittal said in a later update that the boy’s father’s account has been frozen and will be frozen when he is able to work again. He also said that the company has provided financial assistance to the family.
To all those who are here advocating for the law and raising an issue about child labor and policy, according to the boy #zomato Father’s id is frozen and now he is not working any labor and zomato has also helped him financially, his father’s id will be unfreezed as soon as he will be able to work
— Rahul Mittal (@therahulmittal) 4 August 2022
Several people on Twitter can be seen asking for the boy’s details so that they can pitch in to support him. Many also said that the move by Zomato is the right thing to do in the situation.
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