Ashneer Grover’s resignation from BharatPe is an important lesson in human resource management

News of co-founder Ashneer Grover on March 1, 2022 and Bharatpe’s managing director resigns Days after the company terminated the services of his wife and firm’s controlling head Madhuri Jain Grover, he was removed from his post.

The decision came days after it lost arbitration filed against the fintech’s decision to launch an investigation with the Singapore International Arbitration Center (SIAC). The controversy over one of the most well-known fintech companies in India began after an audio clip surfaced online in which Grover allegedly misbehaved with an employee of Kotak Mahindra Bank.

In his resignation letter, Ashneer Grover spoke of the management unfairly treating him and the company “outing” him for its “vested interests”. He claims it was an attempt to make an unwanted founder leave his position by making him the “villain of the piece”. In his resignation letter, Grover shared his disappointment, saying, “Today, I am being maligned and treated in the most shameful manner.”

Looking at all the allegations from both the sides, it is too early to reach any conclusion, however, Ashneer Grover’s resignation is a big HR management lesson for any organization, especially a new and growing business.

Lesson 1: Human Resource Management Regardless of Hierarchy

Human resource management is often thought of as a set of processes that cater to low-ranked employees in the organizational hierarchy. This is certainly not the case. No matter what position you hold in a company, human resource management will always play an important role in your relationship with the organization.

Over time, the importance and relevance of seamless human resource management has increased across the board. From the Board of Directors to the freshers, every person working within an organization is unique and dynamic.

Lesson 2: Disagreements and Resolution Part of the Job

Today, misunderstandings don’t take long to develop, leading to unwanted arguments and disagreements quickly. Especially as we are moving away from the traditional workplace and setting up hybrid workplaces, there is a great need for efficient human resource management.

No matter which industry a company belongs to and the scale it operates in, it is always important to focus on building powerful HR machinery within the organization that can deal with disagreements and conflicts in an organization in a healthy manner .

Lesson 3: Empowering Human Resources, Listening to Employees

It is important to move away from the notion that the role of HR is limited to hiring and firing employees. The human resources department is arguably the busiest department within an organization and carries the responsibility of ensuring the well being of the employees. From ensuring effective communication to handling disputes, HR professionals perform a range of different tasks to restore a conducive work environment. It should never be taken lightly.

– Written by Chitz Agarwal, founder of Company Bench

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